UX101: 5 common user research techniques for user-centred design

Date	Sep 18, 2014
Time	11:00 AM EDT
Cost	Free
Online

Designing a great user experience can be enormously challenging, and the increasing role of technology in our lives has made it more important than ever. In the second instalment of our lunch-and-learn series, Usability Matters will look at five user research techniques UX professionals use to improve and inform the design process, and to help make technology work for people.
 
Steven LeMay knows how to turn an average user experience into a great one. In UX101, he’ll explain what user experience actually is, and show you five common user research techniques you can start using right away to improve your own products. If you think your website, app or software’s user experience could be better, but don’t know where to start, tune in on September 18 for some great advice!

About Steven
Steven LeMay has over a decade of experience helping clients find simplicity and elegance in their products. He’s worked on projects for hundreds of large Canadian brands, including the Toronto Public Library, CBC, Canadian Tire, Workopolis, and numerous not-for-profit organizations like World Vision and the Alzheimer Society of Canada.

Who Should Attend?
Digital and marketing managers, directors, and business stakeholders who are new to UX (user experience). If you’re unfamiliar with user-centred research techniques, this is a great way to quickly understand the basics to either use hands-on yourself or share with your team. You’re sure to pick up a few tips from Steven's years in the industry.