LIVE 30-MINUTE DEMO: RingCentral Contact Center – Robust, multi-channel call center management in the Cloud

MessageThis Webinar is over
Date May 10, 2017
Time 11:00 am PT
Cost Free
Online
Find out how to boost satisfaction levels for both customers and agents by implementing the right tools and technology in your call center. RingCentral’s call center solution, delivers powerful, multichannel capabilities that let customers decide how they want to engage with you while the comprehensive feature set enables agents to resolve issues faster and more effectively – and increase customer loyalty.
An experienced solutions engineer will walk you through a 30-minute live demo of RingCentral Contact Center covering both the perspective of users and administrators, and will answer your questions. You’ll see:
  • General overview, including real time agent and supervisor consoles, as well as reporting
  • Agent interactions – including agent scheduling and skill-based routing of calls, emails, and chats
  • Supervisor real-time dashboards, reports and agent management systems
  • And more!

 


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