Using Social Media For Customer Support

MessageThis Webinar is over
Date Jan 7, 2014
Time 1:00 ET
Cost Free
Online
Social media can be good for a lot of things: promotion, keeping followers updated on your business, reaching out to potential customers. But one thing social media has completely changed is customer service.

The ability to create an immediate dialogue between you and your customers is an invaluable opportunity that should not be overlooked. Interacting with your customers and acknowledging their comments, questions, and concerns not only humanizes you, but gives your brand personality. Building this kind of relationship with customers will benefit you greatly in the long run.

In this webinar, we will discuss this importance in further detail, and will discuss easy ways you can use various platforms for this purpose.

 


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