Live Webinar on Your Attempt at Giving Feedback to a Toxic Person Failed. Now What ? Try These Techniques!

Date Mar 14, 2019
Time 01:00 PM EDT
Cost $159.00
Online
OVERVIEW
“They are often known as narcissists, bullies, and clever chameleons who knock down, but kiss up,” said Dr. Mitch Kusy, author of his newly released book, Why I Don’t Work Here Anymore: A Leader’s Guide to Offset the Financial and Emotional Costs of Toxic Employees.
They shame, manipulate, and belittle in public and private as their modus operandi. Leaders often feel the angst they cause, but are often unaware of how prevalent they are or how much they cost—in terms of money and team performance. Until now!
WHY SHOULD YOU ATTEND
FEAR
They are likely the most gossiped topic at the water cooler—toxic employees! They shame, manipulate, and belittle in public and private as their modus operandi—and create fear!
UNCERTAINTY
We feel the uncertainty they cause but are often unaware of how significantly they erode team performance, reduce the bottom line, and are the #1 reason good people quit.
AREAS COVERED
  • Dealing with negative people and reducing the severity of toxic behaviors, which are rated by 92% of employees from 7 to 10 on a 10-point scale. 
  • Giving feedback to a toxic person based on whether the employee is a peer, direct report, or boss. 
  • Deal more effectively with the 94% of employees who have reported they have worked with a toxic person in the past 5 years.
  • Be exposed to a simple assessment tool to understand how team climate impacts everyday civility, as 87% reported that team climate worsened as a result of a toxic person.
  • Employee performance management strategies to prevent the erosion of your customer business since 90% of customers who witness a toxic interchange between two employees tell others. 
LEARNING OBJECTIVES
In this webinar, Dr. Kusy helps leaders separate performance problems from toxic behavior problems. They are different and needed to be treated differently. Giving feedback to a toxic person is one of the most painful forms of feedback.
Why?
For three reasons.
  • First, toxic people are often clueless about the impact of their actions on others.
  • Second, leaders stumble over how to give feedback because it’s not as cut and dry as performance problems.
  • Third, leaders often don’t understand the subtle differences in giving feedback to a toxic peer, a toxic direct report, and a toxic boss.
This webinar shares all three perspectives so that leaders will be well-poised about how to deal with a toxic employee and providing feedback in the most successful light—all formed from extensive research and evidence-based practices of Dr. Kusy and others.
WHO WILL BENEFIT
  • All industries—profit, non-profit, government, healthcare, education, etc. 
  • Leaders, managers, and supervisors
  • Human resource professionals
  • Talent development professionals
  • Counselors
  • Coaches
  • Talent development professionals
 
Use Promo Code MKT10N and get flat 10% discount on all purchases

For more detail please click on this below link:
https://bit.ly/2BpsIUs
 
Email: support@trainingdoyens.com
Toll Free: +1-888-300-8494
Tel: +1-720-996-1616
Fax: +1-888-909-1882
 
 
 
 

 


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