Learn about a new industry-first framework for measuring the true effectiveness of a chatbot or intelligent virtual assistant. Tune into an insightful webinar by Opus Research and Haptik

MessageThis Webinar is over
Date Mar 19, 2020
Time 1 pm ET
Cost Free
Online
In this live, interactive webinar, Opus Research and Haptik discuss the following key topics:
  • How existing methods of measuring intelligent virtual assistant customer experiences have limitations.
  • Defining "Intelligent Satisfaction Score" and how it is calculated.
  • How brands and enterprises are deriving actionable insights in assessing true IVA effectiveness.

 


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