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The Future of IT Service Management (ITSM) with ITIL® 4
This Webinar is over| Date | May 21, 2020 |
| Time | 03:00 PM EDT |
| Cost | Free |
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Online
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If you are looking to start your IT Service Management (ITSM®) career journey, IT Infrastructure Library® (ITIL® 4) is the best way to start. ITIL® 4 will enable IT professionals to support their organization toward digital transformation and the development of top-notch digital services. Know how to successfully navigate the modern digital world and provide a holistic picture of IT enabled service delivery.
In this webinar, we will teach you how ITSM® with ITIL® 4 can serve a strategic capability to support organizational resilience, agility, and velocity.
Agenda
Click Here for Free Registration
In this webinar, we will teach you how ITSM® with ITIL® 4 can serve a strategic capability to support organizational resilience, agility, and velocity.
Agenda
- The 7 guiding principles of ITIL® 4
- The 4 dimensions of service management
- Best practices of general, service, and technical management
- The strength of the service value chain
- Q&A session with speaker
Click Here for Free Registration
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