The Future of IT Service Management (ITSM) with ITIL® 4

Date May 21, 2020
Time 1pm – 1:40pm EST
Cost Free
Online
If you are looking to start your IT Service Management (ITSM®) career journey, IT Infrastructure Library® (ITIL® 4) is the best way to start. ITIL® 4 will enable IT professionals to support their organization toward digital transformation and the development of top-notch digital services. Know how to successfully navigate the modern digital world and provide a holistic picture of IT enabled service delivery.

In this webinar, we will teach you how ITSM® with ITIL® 4 can serve a strategic capability to support organizational resilience, agility, and velocity.

Agenda
  • The 7 guiding principles of ITIL® 4
  • The 4 dimensions of service management
  • Best practices of general, service, and technical management
  • The strength of the service value chain
  • Q&A session with speaker

Click Here for Free Registration

 


comments powered by Disqus
Create your own event
Turn your passion into a business.
Join our mailing list