Staying Proud: How to better serve LGBT+ hotel guests

Date Jun 30, 2020
Time 12.30pm GMT
Cost Free
Online
Why should you attend?

The LGBT+ travel market is huge, and LGBT+ guests are expected to be some of the first to travel after coronavirus. Prepared especially for the hotel & travel accommodation industry, this free 1 hour interactive webinar will enable you to:
  • Gain a clear understanding of the business case for LGBT+ inclusion in the travel industry
  • Learn about who LGBT+ travellers are and what their perspective is
  • Identify strategies for development of the LGBT+ guest experience, so you can begin to truly delight this group
Celebrate the culmination of Pride month by joining us to identify practical strategies to better serve LGBT+ guests. 


Who will benefit?
  • Owners & Managers of hotels, B&Bs, hostels or Airbnbs
  • Sales & Marketing professionals in the hospitality industry
  • Front of house and customer-facing staff in the hospitality industry

Can’t make the time?

If you are unable to attend, please register for the webinar anyway, and we will circulate a key learnings document after the call. By signing up, you agree to be added to Proud Stay's email list to receive preparatory materials for the webinar. You can unsubscribe at any time.


Speakers

Alex Cook - Alex is the Founder of ProudStay and has years of experience both at the coalface of the hospitality industry and as a consultant specialising in consumer strategy. 
He launched ProudStay with the aim of ensuring that all LGBT+ travellers feel comfortable, welcomed and accepted at each stage of their holiday. Through training and accreditation, ProudStay helps accommodation providers become places where LGBT+ guests know they can relax and be their full selves, before they even walk through the door.

Alice Macdonald & Corine Sheratte - Alice and Corine are Diversity & Inclusion specialists working at leading consultancy INvolve. Corine is Senior Diversity & Inclusion lead and Alice is Inclusion & Research lead, specialising in LGBT+ matters. Both bring years of experience and will be on hand to provide best practice advice and to demystify the science behind Diversity & Inclusion. 

Register here: cutt.ly/proudstay
More info: https://proudstay.com/

 


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