Resolve Conflicts by Handling Hostile, Hazardous Residents Effectively

MessageThis Webinar is over
Date Jul 13, 2017
Time 02:00 PM - 03:30 PM
Cost $229.00

Product Format: Live Webinar
Presenter(s): Anne Sadovsky, CSP, CAM, CAPS
Event Date: Thursday, July 13, 2017
Duration: 90 minutes
Price: $229.00
Modern-day Americans have higher ‘deserve levels’, shorter fuses and are more outspoken. Add the increasing use of profanity, lack of respect for others and we often find ourselves in all out wars.  The result? Loss of valuable time and productivity, stress caused physical symptoms, the emotional roller coaster, lost relationships, legal fees, and unhappy, complaining customers who just might stop doing business with us. Join expert speaker Anne Sadovsky to understand how personalities, generational differences and certain behaviors create conflict in Multi-family properties. You will learn to use a ‘talking stick’ while counseling/arbitrating those in disagreement, and how communication is the solution to most disagreements.
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