Tips for Dealing With Difficult Customers

MessageThis Webinar is over
Date Jun 12, 2018
Time 01:00 PM - 02:00 PM
Cost $199.00

Product Format: Live Webinar
Presenter: Mary Gormandy White, M.A., SHRM-SCP, SPHR
Conference Date: Tuesday, June 12, 2018
Aired Time: 1:00 pm ET | 12:00 pm CT | 11:00 am MT | 10:00 am PT
Length: 60 minutes
Price: $199.00
When you work with the public, you interact with all kinds of people, personalities, and temperaments—all with disparate needs and agendas. As a result, no matter what industry you are in or what kind of service you provide, you’re likely to encounter customers who are difficult to handle. It’s a fact of the workplace—one you’d best learn to deal with expertly. That’s because, difficult or not, your customers are still your customers—and it’s your job to meet their needs. Learn from HR professional and leadership trainer Mary White how to effectively deal with difficult customers and still provide great customer service.
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