Mastering The Art of Frictionless CX with SEEK

MessageThis Webinar is over
Date Dec 4, 2018
Time 12:00 AEST
Cost Free
Online
Hi Data Rockstars! 

You’re invited to our webinar!

After the success of Lexercon in Sydney and Melbourne, we are running an exclusive webinar version of our dynamic conversation with SEEK Social Media Marketing Manager - Holly Arrowsmith and Lexer’s VP of Success - Kristy Malik on social customer service.

You’ll hear how SEEK is extending customer care beyond service interactions, and join a vibrant discussion of the key challenges and priorities for CX professionals like SEEK in 2019.

What you'll learn:
  • How SEEK overcame challenges of operating a lean CX team 
  • Best practice tips on how to best engage your customers over social channels
  • How accessing conversation history is imperative in increasing brand advocacy 
  • Priorities for enterprise businesses in CX in 2019
  • and much more!  
SEEK is the global leader in the creation and operation of online employment markets. They own leading jobs boards in Australia, New Zealand, China, Brazil, Mexico, Africa and across South East Asia and their reach extends to over 800,000 hirers and 180 million candidates.

Amazon Web Services, a key Lexer partner, is equally passionate about enabling exceptional digital customer experiences and is supporting the webinar. 

We have just launched The 2019 CX Playbook in which we reveal the 7 secrets to mastering customer experience. It's the perfect companion to the webinar - we'd love you to take a peek!

Hope to see you online! 

Lexer

 


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