Intelligence Satisfaction Score Webinar - Measuring the true effectiveness of virtual assistants by Opus Research & Haptik

MessageThis Webinar is over
Date Mar 19, 2020
Time 04:00 PM EDT
Cost Free
The implementation of chatbots and virtual assistants has created profound changes around the metrics for measuring customer care.
While core metrics have proven useful both to justify procurement and implementation of intelligent virtual assistants (IVA), an upcoming Opus Research webcast (Thursday, March 19th) features insights from a new groundbreaking report from Haptik (“Intelligence Satisfaction Score”) that delves into the emerging frameworks to measure the effectiveness of intelligent virtual assistants.


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