Learn about a new industry-first framework for measuring the true effectiveness of a chatbot or intelligent virtual assistant. Tune into an insightful webinar by Opus Research and Haptik
This Webinar is over| Date | Mar 19, 2020 |
| Time | 1 pm ET |
| Cost | Free |
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Online
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In this live, interactive webinar, Opus Research and Haptik discuss the following key topics:
- How existing methods of measuring intelligent virtual assistant customer experiences have limitations.
- Defining "Intelligent Satisfaction Score" and how it is calculated.
- How brands and enterprises are deriving actionable insights in assessing true IVA effectiveness.
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