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Why Customer Experience Matters and How Zero-Touch ERP Connectors can Help
This Webinar is over
Date | Jun 11, 2020 |
Time | 12:00 PM EDT |
Cost | Free |
Online
|
When revenue is the top priority, are you foregoing a 25% premium?
Online shoppers have increased by more than 50% in the US and Europe. And this change is here to stay. But even with the changed shopping behaviour, they expect a smoother experience. In fact, they are willing to pay a 25% premium for that experience.
They want to buy from the comfort of their homes, they want home deliveries, they want contactless experiences - but if they don't get what they want - a seamless journey - they leave.
Agenda:
Join our webinar to know how - https://www.i95dev.com/transform-customer-experience-webinar/
Online shoppers have increased by more than 50% in the US and Europe. And this change is here to stay. But even with the changed shopping behaviour, they expect a smoother experience. In fact, they are willing to pay a 25% premium for that experience.
They want to buy from the comfort of their homes, they want home deliveries, they want contactless experiences - but if they don't get what they want - a seamless journey - they leave.
Agenda:
- How an Omnichannel Customer Experience impacts your bottom line
- What are the reasons for lapses in your Customer Experience journey
- How integrating your eCommerce platforms can inspire a cultural redesign towards innovation, collaboration, and enhanced efficiency
Join our webinar to know how - https://www.i95dev.com/transform-customer-experience-webinar/
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