Webinar-Voice Biometric Password Reset

Date	Nov 21, 2013
Time	03:00 PM EDT
Cost	Free
Online

Nothing is more frustrating than getting locked out because of forgotten password. While traditional process demands using some passphrases and seldom taking support from helpdesk agents, self-service options may value add by making the process faster and enhance productivity.
Coming to some statistics:

• Organizations spend between 15-25 USD per phone call for password reset and even agents spend significant time in this process [On an average, helpdesk receives more than 4 password reset requests per person per year ].
• Taking a conservative figure of USD 15 for each Password Reset, a 1,000-person organization spends minimum of USD 49500 [yearly] for password resetting. This can be reduced as low as USD 19800*.
• Extrapolating this to large enterprises having 10K+ employees, the Business Process Automation related savings will be to the tune of multi-million USD which is gigantic.