Leveraging Artificial Intelligence to Improve Customer Retention and Reduce Churn

Date	May 2, 2018
Time	01:00 PM EDT
Cost	Free
Online

Retail is undergoing a radical change: increased mobile usage and the convergence of e-commerce and in-store retail have dramatically altered consumer behavior. Given this transformation, it is imperative for retailers to:

• Understand the underlying differences between operating in a traditional BI sense versus an omni-channel sense
• Use this knowledge to create a winning strategy
• Reduce customer churn, which translates to higher customer acquisition costs and lost revenue

This webinar will present guidelines based on successful BI deployments that help retailers:

• Understand consumer needs
• Remain relevant in the eyes of the customer
• Increase their overall spend
• Reduce churn
• Increase profits