Managing and Motivating the Most Challenging Employee Types: Get to the Root of the Problem, and Get Problem Employees Back on Track

MessageThis Webinar is over
Date Nov 16, 2017
Time 01:00 PM EDT
Cost $200.00
Attend the webinar to learn specific coaching strategies which will help you to manage and motivate the most difficult & challenging employee types in your organization.

Objectives of the Presentation
  • The secret formula for managing Childish Adults (whiners, pouters, tattletales & gossips)
  • Coaching techniques that have the greatest impact on Challenging Employees
  • Truly toxic employees: When termination is the only option
  • The five traits managers must have to effectively deal with Challenging Employees
  • Signs that you have a challenging employee
  • Coaching techniques that accelerate the problem
  • Adjusting your techniques to the individual employee
Why should you Attend
As much as possible, we want harmony in the workplace. However, we also know too well that every company is not immune to disharmony. At times, there will be conflict, and of course, difficult employees. Every company has them.

Difficult employees come in all shapes and sizes, and they can be a drain on their fellow coworkers, managers and the business. It's an age-old problem that nearly every seasoned supervisor has dealt with at some level.

Picture your difficult employee... he might be a key player on your team, but he comes to work with a bad attitude. Maybe she questions every decision you make ... stirs up negativity or a lack of faith in your leadership.

Motivating and inspiring employees is challenging enough. But when employees are difficult, the challenge is even greater. They might be invaluable, but make your job a nightmare. They're unapproachable, not completely on board. And you know they're capable of so much more.

How can you get the best from a "problem" worker? Is something you're doing (or not doing) making the situation worse? Could there be a simple solution-an easy fix? This webinar is designed to help you examine the underlying causes of poor attitudes or negative behavior. It gives you powerful insight and tips to open dialogs and turn things around. Learn how to get challenging employees back on track supporting the team, the organization and their own career.

Areas Covered
  • Examine challenging personality types-understand why each acts the way they do-and learn how to manage and motivate each
  • When a "problem employee" isn't really a problem-the difference between temporarily and chronically difficult people
  • Are you provoking poor performance and attitudes? What to do if it's true
  • Secret employee motivators: Adapting your management style to their needs
  • Understand internal vs. external motivators
  • The incredible power of praise: Who knew it could be this simple?
  • How to give true constructive feedback that avoids defensive reactions
  • Ask the right questions to help employees examine and change their own behavior-and enhance both your credibility and their trust in you
Who will Benefit
  • CEO
  • Senior Vice President
  • Vice President
  • Executive Director
  • Managing Director
  • Regional Vice President
  • Area Supervisor
  • Leaders
  • Frontline employees
  • All employees who are tired of dealing with difficult co-workers
Instructor Profile:
Cindy Wallace received her bachelor's degree in Psychology from Barclay College in 2010 and went on to obtain her Master's degree in General Psychology from Grand Canyon University in 2012. She graduated in the top 10% of her class and is a member of Alpha Chi which is an academic honor society that promotes and honors academic excellence and exemplary character. Most recently, she completed a certificate program in Industrial and Organizational Psychology which provided opportunities for experience in creating presentations in the field. She has had over twenty years of experience in marketing and customer service. She has worked for Sudden Impact Marketing since July of 2010 and is looking forward to providing accurate, up-to-date information through training sessions with Online Compliance Panel. 

** If you need assistance please call us at 510-857-5864 or Email us on "manu.c@onlinecompliancepanel".


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