How to Win More Customers without Competing on Price or Products

Date	Sep 29, 2015
Time	02:00 PM EDT
Cost	Free
Online

With very few exceptions, retailers cannot compete on products and price; your merchandise can be found elsewhere easily and for less money. Smart retailers gain an advantage by the quality of service they deliver. In this webinar, learn how to think outside the box to provide surprise-and-delight customer service that propels you ahead of your competition.
Specifically, we’ll show you how to:

• Train and retain an engaged workforce
• Shop your brand and create an identity that sets you apart
• Deliver can’t-beat customer service through technology and innovation

Join Erin Harris, Editor-in-Chief at Innovative Retail Technologies, as she talks about how you can gain a competitive advantage by offering customer service that keeps shoppers coming back.