The Future of IT Service Management (ITSM) with ITIL® 4

MessageThis Webinar is over
Date May 21, 2020
Time 03:00 PM EDT
Cost Free
If you are looking to start your IT Service Management (ITSM®) career journey, IT Infrastructure Library® (ITIL® 4) is the best way to start. ITIL® 4 will enable IT professionals to support their organization toward digital transformation and the development of top-notch digital services. Know how to successfully navigate the modern digital world and provide a holistic picture of IT enabled service delivery.

In this webinar, we will teach you how ITSM® with ITIL® 4 can serve a strategic capability to support organizational resilience, agility, and velocity.

  • The 7 guiding principles of ITIL® 4
  • The 4 dimensions of service management
  • Best practices of general, service, and technical management
  • The strength of the service value chain
  • Q&A session with speaker

Click Here for Free Registration


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