How to Measure Customer Experience in the Language Industry Using NPS

In this webinar, we shall discuss on how to use Net Promoter Score (NPS) tool to measure service experience of each of our customer. Providing good service experience continuously to customers is required to retain them and help business grow.

Therefore, it is important to know the health of customers in terms of service quality and particularly against competitors. In this webinar we will discuss how we can use NPS to measure service experience of customers and identify areas of improvement. Providing good service experience continuously to customers is required to retain them and help business grow.