On Call: Triaging Mental Health Emergencies by Phone

MessageThis Webinar is over
Date Feb 10, 2015
Time 12:00 PM EDT
Cost $49.00
Assure your clients that help is only a phone call away. Discover triaging methods for determining crisis levels and appropriate interventions.

Full Description:
Mental health emergencies can happen at any time. At some point, most clinicians will be faced with suicidal, homicidal, psychotic or withdrawing clients while on call. Participants in this unique webinar will learn to triage such emergencies by telephone, and in so doing will be able to provide powerful interventions and follow up.

Mr. Webb draws on his vast experience providing on-call and mobile crisis services to teach participants the skills necessary to work with clients telephonically. He offers proven techniques for overcoming the unique challenges presented by the lack of face-to-face contact and the intrusion into “personal time”. Participants will consider the effectiveness of several intervention strategies for addressing the immediate emergency and keeping the client safe.

Course Includes:
Live Q&A
Presentation Handout
Post session recording access
CE Credit

What You Will Learn:
Describe the dynamics involved in establishing a telephonic relationship
Outline the steps necessary to assess for suicide, homicide, psychosis, and withdrawal via telephone
Evaluate interventions for the telephonic client
Formulate effective plans for keeping the telephonic client safe
Explain the importance of following up with the telephonic client

Your Presenter:
TIM WEBB, MAEd, LPC, is a licensed professional counselor with over 20 years of experience working with dangerous, suicidal, and violent clients in emergency, outpatient, inpatient, residential, and correctional settings. He provides mobile crisis services in central North Carolina and is the founder and CEO of The FOCUS Group, PLLC, in Clemmons, North Carolina, where he provides counseling and clinical consultation services. As the former Intake Director for the inpatient psychiatric hospital Old Vineyard Behavioral Health, Mr. Webb has developed state-of-the-art assessment tools, interventions, and procedures for working with suicidal, violent, psychotic, and withdrawing clients. As a former Clinical Director, he developed "The Cliff" schemata for assisting clients in understanding risk factor management and developed a highly successful residential treatment model for Wake Forest University Baptist Behavioral Health.

A nationally recognized speaker, Mr. Webb has taught classes on Emergency Mental Health, Completing the Mental Status Exam, Assessing and Treating Suicidal Patients, Dangerous Youth, and Assessing and Treating Sexually Abusive Youth. He has been a featured speaker at both the NC LPC and NC JSA conferences and is a former Vice-Chairman of the North Carolina Association for the Management and Treatment of Sex Offenders. Mr. Webb authored FOCUS on Healthy Sexuality, a workbook for sexually abusive adolescents; FOCUS on Safety, a treatment workbook for clinicians; and Treating Deviant Sexual Interest: A Treatment Protocol, all of which are available for purchase at www.CrossCountryEducation.com. Mr. Webb earned his Bachelor of Arts degree from the University of North Carolina and a Master of Education in counseling from Wake Forest University. He receives enthusiastic reviews for his practical, interactive presentation style.

Only registered attendees will have access to CE. A Cross Country Education web account is required to attend. There is no charge for a CCE web account. It is recommended that you join the meeting 15 to 20 minutes early. Speaker phone sound quality is poor and it is recommended that they not be used to listen to the event.

Technical requirements:
To view this webinar you will need to download the WebEx Application. You will be prompted to download it when you first enter the site. To save time, you can setup prior to the meeting by following this link: https://apidemoeu.webex.com/apidemoeu/meetingcenter/mcsetup.php

Who Should Attend:
Psychologists, Psychiatrists, Marriage and Family Therapists, Social Workers, Counselors, Psychiatric Nurse Practitioners, Alcoholism and Drug Abuse Counselors, Case Managers, Pastoral Counselors/Clergy, Educators


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