Market segmentation & Customer Critical Success Factor development criteria

MessageThis Webinar is over
Date May 3, 2016
Time 05:00 PM EDT
Cost Free
We will cover:
  • Explore the ddifferent ways of segmenting the markets that your companies trade in
  • Discuss some examples of critical success factors that your customers need
  • Define what levels of satisfaction you are currently providing against each criteria
  • Through which “bas-line” measurements, you can improve your service or product
This webinar will be hosted by David Smart, PECB Certified Trainer and Managing Director of Smart ISO Systems / Smart Mentoring.

Apart from learing something new, you can earn CPD credits. 

Register now. 


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