No, it's not Human Error

MessageThis Webinar is over
Date Sep 22, 2017
Time 02:30 PM EDT
Cost $179.00

This topic will cover investigations, specifically the Root Cause Analysis (RCA)/Determination and Corrective & Preventative Actions (CAPA). Investigations, in general, will be covered (do, don't, consider, etc). That will help with the Q&A as well.
Why should you attend this webinar?
This topic covers all the industries you mention as they all use RCA and CAPA and is therefore relevant to pretty much everyone.

Areas Covered in the Session:
  • Events
    • What are they?
    • How should they be handled immediately to prevent further issues?
  • Investigations 
    • Immediate steps to take
    • How should investigation be handled in order to ensure the most through investigation possible?
  • Be aware of these things; they may skew your investigation (Confirmation Bias for example)
    • Root Cause - IT IS NOT HUMAN ERROR
    • If not Human Error, what could it be?
    • Who handles it?
    • How should you approach it?
  • CAPA
    • What is it?
    • How is it related to RCA?
    • Once RCA is performed as above, how do you approach it?
    • How do Effectiveness Checks work?
  • Wrap-up
  • Q&A
Who can Benefit:
  •  All of the industries listed
  • QA
  • EHS
  • Other investigators who deal with investigations, RCA, CAPA
Contact Details:
Compliance Key
phone no: 717-208-8666 Ext:100


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